Managing Co-hosts and Guests

Kumospace hosts and co-hosts have elevated permissions which include managing other guests. Read this quick overview on assigning co-hosts and different ways of managing guests.

Host powers

Kumospace hosts, marked by a ✪, are the creators of the account, and have elevated permissions. Hosts can do all of the following things:

  • Manage space security settings: Name your space and select the appropriate privacy settings for your Space and individual Floors.
  • Manage chat settings: Choose the chat settings you would like for your guests. Hosts and co-hosts will still be able to use all chat options.
  • Manage Floors: Create, edit, and delete Floors, close them to guests, choose pre-designed templates, and customize them.
  • Designate co-hosts: Promote your guests to co-hosts to help moderate events. Demote co-hosts as needed.
  • Plus, everything co-hosts can do! See below.

Co-host powers

Hosts can appoint co-hosts to help manage events, and share certain permissions with them. Co-hosts, indicated by a ✩, have access to the following features:

  • Broadcast: Share your video with the Floor you're on, or across All Floors. For more details on using this tool, review our help article on Present and Broadcast
  • Change audio range: Adjust the audio range, represented by the faint circle around you, to one of four options: QuietNormalLoud, or Entire Space.
  • Move people to seats: Perfect for when you'd like everyone to be seated, guests will be moved to the nearest seat.
  • Mute participants: Mute unruly guests (they can unmute themselves if necessary).
  • Block participants: Block disruptive guests from your Space.

For a brief overview of host and co-host permissions, scope out our Host and Co-host Guide.

Using the People tab

Kumospace hosts and co-hosts can use the People tab as a useful tool for managing their guests. In addition to searching for people, viewing who is in the space, and which room they’re in, you can also use the People tab to:

 Promote or demote co-hosts

Hosts can promote or demote guests to co-host a) while they are in your Space or b) remotely.

a) If the person is in your Space:

  1. Click the People tab on the left of the bottom control bar, and the People menu will appear, showing you a list of people currently in your space. 
  2. Click the three dots next to their name, and select the Promote to Co-host option.

Co-hosts will keep their status during all future events in your Kumospace until you demote them.

To demote someone from co-host, repeat the above steps, and select the Demote from Co-host option at the end.

b) If the person is not in your Space:

  1. Click the People tab in the bottom control bar.
  2. Click the Manage Guests dropdown at the top of the People menu. 
  3. Select the Manage Co-hosts option and add the email of the person you want to promote to co-host.

 

The Manage Co-hosts menu displays all your co-hosts, who you can remove by clicking the Demote button next to their name.

Block Guests

Sometimes you may need to remove misbehaving guests from your Space:

  1. Click the People tab in the bottom control bar.
  2. Click the three dotsnext to their name.
  3. Select the Remove from Space option.

Blocked users will not be able to return to your Space until you grant them access again. 

To unblock a user:

  1. Click the People tab in the bottom control bar.
  2. Click the Manage Guests dropdown at the top of the People menu.
Select the Manage Blocked Guests option and click Unblock next to their name.

Mute Guests

To mute individuals:

  1. Open the People tab on the left of the bottom navigation bar.
  2. Click the three dotsnext to their name and select the Mute option.

Muted participants can easily unmute themselves if necessary.

To mute all guests simultaneously:

  1. Open the People tab on the left of the bottom navigation bar.
  2. Click the Manage Guests dropdown at the top of the People menu.
  3. Select the Mute All Guests on the Floor option.

 

Move People to Seats

When you’d like everyone to be seated, you can:

  1. Open the People tab on the left of the bottom navigation bar.
  2. Click the Manage Guests dropdown at the top of the People menu.
  3. Select the Move People to Seats option.
HubSpot Video

You can also choose to Include co-hosts by ticking the box on the pop-up that appears. 

Screenshot 2022-05-13 at 19.22.57People will be moved to the nearest seat to you. You will not move.

 

If you need any help, reach out to us at hello@kumospace.com